Professional Services Division

The Professional Services Division focuses on the development of best practices in testing as well as the advancement and development of NCTA programs and services promoting those practices. This division oversees committees on Test Center Certification, the Consortium of College Testing Centers (CCTC), and CAS Standards implementation.

William Thelen, Division Head
Central Washington University

Consortium of College Testing Centers

April Imhoff, Chair
Southern Illinois University Carbondale


NCTA/CAS Standards

Committee Chair Appointment Pending

Test Center Certification

Part of NCTA's mission is "the promotion of professionalism and quality in the administration of testing services and programs." By encouraging self-study and adherence to our professional standards, test center certification is designed to assist test centers in improving their testing processes and their service to examinees.

Derrick Koh, Chair
San Jose State University
[email protected]
(408) 924-6283

Charity Chia, California State University, Northridge
Anita Chaudhri, Washtenaw Community College
Duane Goupell, University of Wisconsin-Oshkosh
Kathy Kollar-Volovage, Bloomberg University of Pennsylvania
Diane Patterson, Three Rivers College
Tabatha Phillips, Western Kentucky University
Ana Rodriguez, Community College of Denver
Steven Saladin, University of Idaho
Theresa Scott, Middle Georgia State University
Shirley Siovaila, Ivy Tech Community College
Rosie Summerhays, Salt Lake Community College
Michelle Teasley, Columbus State Community College