2024 Conference - SPEAKERS & SESSIONS
2024 Annual Conference: Speakers & Sessions

Please stay tuned for more information. Agenda subject to change. 

Sponsor Workshop Sessions - Monday, August 5, 2024 9:45 AM - 10:45 AM
Room: Scarbrough 5
College Board
Room: Scarbrough 4
Sponsor Workshop Sessions - Monday, August 5, 2024 11:00 AM - 12:00 PM
Room: Scarbrough 1 & 2
Proctor 360
Room: Scarbrough 5
Keynote - Monday, August 5, 2024 12:00 PM - 1:30 PM
Room: Regency
Details here
Concurrent Sessions 1 - Monday, August 5, 2024 1:45 PM - 2:45 PM
Effective Onboarding - Effective Proctoring
Room: Scarbrough 1 & 2
Dr. Karen Clerk, Macomb Community College
Debra Armstrong, Macomb Community College
Natalie Gordinier, Macomb Community College
From the Proctor/Front Desk Meet and Greet, Training Checklist and the 30 day-review, this proposal will showcase Macomb Community College's South Campus  onboarding practices that new test proctors receive to guide them as they acclimate themselves to the varied responsibilities of their new position and helps the employer to gain perspective regarding their new hire.
Location, Location, Location. Trials and Tribulations of Opening a Satellite Testing Center on Campus
Room: Scarbrough 3
Dr. Jim Wollack, University of Wisconsin-Madison
Sonya Sedivy, University of Wisconsin-Madison
Ben Fortney, University of Wisconsin-Madison
Zach Schwartz, University of Wisconsin-Madison
In the last five years, the number of accommodated tests administered at the University of Wisconsin has increased nearly 250%, pushing our already overcrowded center beyond its capacity.  In response to this unsustainable growth, our testing center has worked with campus for the past couple of years to find a space in which to operate a satellite testing center, beginning in January, 2024. In this session, we will discuss our journey, focusing particularly on the approach that we have taken with regard to scheduling, staffing, communication, security, and other logistics in order to make this new venture successful. We will also reflect on our first semester and share any unanticipated challenges, lessons learned, and upcoming plans to help improve the student experience and the administrative complexity associated with running a testing lab from two distinct spaces on the same campus.
Prepare Yourself!! Mentally and Physically to deal with an Active Shooter Situation
Room: Scarbrough 4
Paul Maliska, University of Arkansas
An active shooter is an individual who is engaged in killing, or attempting to kill, people in a confined and populated area. Active shooter incidents are often unpredictable and evolve quickly. Amid the chaos, anyone can play an integral role in mitigating the impacts of an active shooter incident. In many cases, there is no pattern or method to the selection of victims by an active shooter, and these situations are by their very nature unpredictable and evolve quickly. Because active shooter situations are often over within 10 to 15 minutes - before law enforcement arrives on the scene - individuals must be prepared both mentally and physically to deal with an active shooter situation.
Raise the Bar: A Call to Action for Recruitment and Retention of Testing Professionals
Room: Scarbrough 5
Rick Casey, Pasco-Hernando State College
With increasing difficulty in recruiting and retaining testing professionals over the last several years, Pasco-Hernando State College conducted an extensive review of personnel job descriptions and classifications of testing-related positions across multiple postsecondary institutions in Florida. The two-part review focused on internal and external factors, including institutional and departmental missions, institutional growth and change, national testing standards and best practices, organizational charts, student demographics, test center operational types, related laws and regulations, and staff pay ranges. Proctors' certification, education, and technical skill requirements were also reviewed. An analysis of the increasing expectations of testing personnel was ultimately shared with institutional human resources and leadership to request updates and upgrades for the testing positions. Best practices and observations will be presented to replicate the process of updating testing professionals' job descriptions and classifications, leading to improved services for test centers, a return on investment for institutions, and higher standards, respect, and pay for the profession.
NCTA Mentorship Program
Room: Verelst
Valentina Burton, Kansas State University
The NCTA Mentorship Program is a knowledge-sharing network for experienced and new testing professionals.  The program's goal is to connect seasoned testing professionals (Mentors) with new testing professionals (Mentees).  Mentors will inspire, motivate and help mentees to achieve overall success in their testing professional careers, as well as provide guidance with their NCTA membership.  In this session, we will inform current members of the purpose, goals and vision of the mentorship program, as well as facilitate a discussion on what the program offers, where and how to locate information and resources through knowledge sharing and team inspiration.
Concurrent Sessions 2 - Monday, August 5, 2024 3:00 PM - 4:40 PM
Keynote Follow Up
Room: Verelst
LeeAnn Stokes, Southeast Missouri State University
Orchestrating Excellence:  Enhancing Effectiveness in Testing
Room: Scarbrough 1 & 2
Rachael Schoenig, Cornerstone Strategies LLC
Ray Nicosia, ETS
Brittany Thornton, Law School Admission Counsel
Jarret Dyer, College of DuPage
Today's testing programs and institutions must address risks related to content breach, cheating, personal data protection, and negative test taker reviews on social media. One means of addressing those risks is through reliance on competent, professional proctors.  In fact, proctors have significant influence on data protection, exam security, and the test taker experience.  But like an orchestra, the various players involved in testing must work together to create a fine-tuned test event.  This requires preparation for everyone involved.  So how can proctors and testing programs work together to coordinate consistently positive test events? How can proctors use metrics to demonstrate effectiveness?  What tools are available to enhance training and demonstrate competence?  What are some ways that we can individually and collectively advance the profession and the industry?  Join experienced professionals as they address how, together, we can orchestrate excellence in testing.
Setting Boundaries
Room: Scarbrough 5
Lindsay Jansen, University of Kentucky
When do you hold your ground? When is it too much, just enough, or when is it uncalled for? We've all been there. Through others' experiences and boundaries, let's learn and reassure ourselves together! Setting boundaries for your testing center, the testers, the proctors, the staff, the instructors, the campus, your process, your guidelines, and yourself can be so hard. But when is it called for and when is it not? Let's learn and grow together. It doesn't matter if your center is big or small, or if you are new or a veteran in your position- we all need a dose of a helping hand and reassurance. Join in, in setting boundaries!
No Appointment Needed: Walk-in Services for Academic Testing
Room: Percival
Mechelle Beats, Tulsa Community College
Does your Testing Center struggle with a high number of no-shows for appointments? Have you considered testing academic students on a walk-in basis? This presentation will introduce you to the unique approach of Tulsa Community College Testing Centers. Our method allows us to successfully proctor academic exams on-site without scheduled appointments. TCC Testing Centers operates at four different campus locations, each with unique characteristics, serving the same but different clientele. Our team works closely with Accessibility Resources and faculty to provide our students with optimal service and convenience. Our homegrown process permits faculty to furnish the testing centers with exam information, enabling students to take the exam at any of our four campuses, ensuring greater efficiency and test security. Join us and learn how we learned how to effectively manage your test centers and provide students with a seamless testing experience while maintaining test integrity.
Should I stay or should I go: Examining the impact of job satisfaction on organizational commitment among collegiate testing professionals identifying as women of color
Room: Scarbrough 3
Arrayon Farlough-Rollins, University of North Texas at Dallas
This presentation will provide current information on the job satisfaction and organizational commitment of those identifying as women of color and either employed/formerly employed in offices of academic testing.  Although faced with systemic oppression due to both race and gender, women of color have opted in to a profession that is viewed by some as a threat and barrier to the measurement of student success. A qualitative research study was conducted to determine why these persons remain loyal or committed to these roles despite challenges and what, if anything, can administrators do to attract, employ, and retain these skilled workers.
Sponsor Workshop Sessions - Tuesday, August 6, 2024 11:00 AM - 12:00 PM
PearsonVue: Best Practices and Resources for GED Testing Centers
Room: Scarbrough 5
This session will take a look at best practices for GED testing centers and the latest resources available. We will also discuss the different delivery options available to Pearson VUE Testing Centers (PVTCs). Finally, we will cover the latest security concerns, while leaving plenty of time for questions. Please join your fellow GED/PVTCs for a lively discussion!
ETS (Invitation Only)
Room: Scarbrough 1 & 2
Measure: The Ghosts of Proctoring Past - Who You Gonna Call?
Room: Scarbrough 4
Drawing inspiration from Savannah’s haunted history, this workshop will explore how the acquisition of Examity by Meazure Learning has created a combined team dedicated to busting up the top challenges that haunted online testing in the past, such as proxy testing, exam content theft, and the use of cell phones and instant messaging apps to collude with others. We’ll also examine emerging threats, such as AI deepfake impersonations, and discuss how Meazure Learning’s proctoring team is tackling these threats. By the end of the workshop, attendees will understand how their campus’s remote proctoring services will help banish the ghosts of the past for good.
Room: Scarbrough 3
Concurrent Sessions 3 - Tuesday, August 6, 2024 1:45 PM - 2:45 PM
Accessibility is a shared responsibility
Room: Scarbrough 3
Kelsey Jordan, Purdue University
Alyssa Culver, Purdue University
As the title suggests, accessibility is a shared responsibility in which every person and department has a role to play. In this session, we will discuss how the Purdue University Testing Services ensures they provide an accessible exam experience for students with disabilities by fostering and maintaining partnerships with various campus offices, including: Disability Resource Center, Office of Institutional Equity, and Center for Instructional Excellence. We will discuss how these partnerships have contributed to the success of implementing exam accommodations as the world of accommodations is ever evolving.
Employing Student Workers as Proctors in your Testing Center
Room: Scarbrough 4
Annile Kinney, Weber State University
Jaeger Schuelke, Weber State University
Hiring Student Workers can be a hot topic in the Testing Community.   We will delve into the strategic decision of hiring student workers as proctors for our University Testing Centers. We will cover the pivotal aspects of testing integrity, emphasizing their role in upholding academic standards. Moreover, we'll outline a training program designed to equip student proctors with the necessary skills to ensure a smooth testing process, while upholding our testing policy and procedures.   Our presentation will also delve into the security protocols we use to help assure the confidentiality and fairness of exams. Join us as we explore how integrating student proctors enhances our testing center's efficiency, fostering a secure and supportive environment for academic success while providing added benefits to the Student Workers as well as the University.
From the Ground Up - Uprooting and Rebuilding a University Testing Center
Room: Scarbrough 5
Emmanuella Draper, University of Wisconsin-Whitewater
With conflicting demands from administration and limited funding, it can be a daunting task trying to establish a college or university testing center. This presentation explores how the University of Wisconsin-Whitewater uprooted and rebuilt its dwindling testing center post-Covid with two part-time employees and a minimal budget to a now certified CLEP, Pearson Vue, Meazure, Language Testing International (LTI), and DSST testing center. Our testing center now plays a critical role in developing and implementing administrative testing procedures specific to the various testing programs. We implemented processes to streamline reporting test data and test scores to faculty, deans, department chairs, and administrative offices for both admission and decision-making pertinent to student undergraduate and graduate degrees. We discuss how the successes of our testing center can be tracked through strategic organization, scheduling, policies and procedures, as well as tactically promoting our services to best serve both our student population and campus community members.
Making Freshman Year Tuition Free - Learning from Norfolk State and Modern States
Room: Vernon
Gladys M. Bennett, Ph.D., Norfolk State University
Jefferson Pestronk, EdLD, Modern States Education Alliance
Gini Beran, College Board
This session will share how institutions of higher education can partner with Modern States Education Alliance to provide high school students, first-year students, and other community members with a head start on college and the ability to save time and money. Through Modern States free online test preparation courses and its financial support for learners to take the College Level Examination Program (CLEP) exams, students at any attending institution can complete one course or up to an entire freshman year of college, potentially saving tens of thousands of dollars. CLEP exams are accepted for credit at nearly 3000 colleges and universities across the country. Norfolk State University's (NSU) Director of Testing Services will offer a real-world example of such a partnership, sharing how the Modern States FastStart program at NSU works and how NSU students benefit financially and academically. NSU, Modern States, and College Board will describe key program elements and their portability to other institutions. These program elements include engaging students before they arrive on campus, using Modern States courses to offer flexibility to students who may not be able to take courses because of schedule/course capacity, leveraging campus-based tutoring to support student engagement and progress, and developing campus liaisons with student support services to promote student success with CLEP testing. The session will include time and resources for attendees to engage with each other and with the presenters about applying the NSU model to their own campus, as well as time for Q&A with the presenters.
Keep Calm and Test On
Room: Scarbrough 1 & 2
Arrayon Farlough-Rollins, University of North Texas at Dallas
Amystique Y.H. Church, Wilmington University
Tabatha Spain, Western Kentucky University
As the testing industry continues to evolve, professionals face the challenge of remaining competitive, relevant, and employed in an ever-changing landscape. This panel discussion aims to gather seasoned testing professionals who will share their insights and experiences on staff retention, self-care, overcoming workplace obstacles, and staying employed. The outcomes of this session are designed to empower attendees to persevere in their careers, nurture professional growth for themselves and those with whom they work, and maintain well-being in the demanding testing industry. The panel will be comprised of esteemed testing professionals who have demonstrated exceptional skills, resilience, and success in their careers. Each panelist will offer a unique perspective and valuable insights based on their experiences, catering to a broad spectrum of attendees. This panel promises to be an enlightening and uplifting session that will leave attendees motivated and equipped to continue their professional journeys with renewed vigor and determination.
Concurrent Sessions 4 - Tuesday, August 6, 2024 3:00 PM - 4:30 PM
Spilling the Tea on Cheating
Room: Scarbrough 1 & 2
Rachel Schoenig, Cornerstone Strategies LLC
Ray Nicosia, ETS
Faisel Alam, Law School Admission Counsel
Jarret Dyer, College of DuPage
Want the latest on cheating trends and technologies?  Then this session is for you.  We're going to take a deep dive on the methods being used to game testing rules and gain unfair advantage on exams.  From AI and deepfakes to virtual proxy testing and commercial test fraud, we will explore the ways test takers and third parties seek to undermine academic integrity and disrupt the testing process.  We will also explore methods to identify this behavior and steps we can take to collectively confront cheating. Join experienced testing professionals for an engaging and interactive session as we spill the tea on cheating.
Rethinking Disability Accommodations: A More Inclusive Model
Room: Scarbrough 4
John Hosterman, Paradigm Testing
Heather Case, DVM, International Council for Veterinary Assessment
The authors have become aware of a growing concern that some organization's accommodations policies could present barriers to access for some individuals.  In particular, test-takers with disabilities have complained that the cost of obtaining the required documentation to support their need for accommodations is beyond their reach.  Are accommodations policies rewarding candidates who have the wealth, knowledge, and access to diagnostic resources? Conversely, have some organizations (even unintentionally) enacted unnecessary barriers for some individuals with disabilities who don't have those resources?  In short, do some organizations have accommodations policies that directly conflict with our diversity goals?  The presenters will examine institutional policies that closely hew to a "medical model" of disability, that views the person with a disability as somehow "broken" or "defective", thus requiring students and test-takers to obtain potentially expensive medical or psychological evidence to validate their diagnosis and support a need for accommodations.  Does a veteran of two tours in Afghanistan really need to hand over 200 pages of highly sensitive medical and psychological documentation from the VA to demonstrate a need for accommodations?  Does a person who has been deaf since birth need to obtain a curren audiological evaluation to demonstrate a need for accommodations?  We will explore alternative approaches that are now favoured by some institutions in Canada and Western Europe, that incorporate the "social model" of disability, whereby individuals can document their need for disability accommodations using a much broader range of documentation options.  Several organizations that are involved in high-stakes testing have explicitly dropped policies that required invasive medical documentation for disability accommodations and adopted a more inclusive model.  The presenters will describe these models and show how they can be used to get better information about the student's (or test-takers) functional limitations and access needs, while limiting requirements for obtaining expensive and intrusive medical evidence.
Organizing Your Hat Rack: Balancing Professional and Personal Roles
Room: Percival
Andrea Burton, University of Arkansas - Fort Smith
Testing center personnel are expected to wear many hats, often at the same time: security professional, marketing coordinator, counselor, tour guide, janitor, and many more. Transitioning between these and the other roles we fill (spouse, parent, friend, co-worker) can take a mental toll that is often difficult to quantify. Using the concepts of role strain and role enhancement, this session will seek to help identify the primary roles of testing center professionals, the ways these roles conflict, and how to ease the transitions between them. While filling multiple roles can lead to stress and emotional exhaustion, utilizing the appropriate mindset and boundaries, can result in opportunities for personal growth.
A Multi-Campus Approach to Implementing RegisterBlast at Purdue University Northwest
Room: Vernon
Jan Gonzalez, Purdue University Northwest
Kelsey Jordan, Purdue University
Dwight Pittman, RegisterBlast
Purdue University Northwest (PNW) implemented RegisterBlast in 2020 as their scheduling and exam registration tool. This workshop will discuss how RegisterBlast was implemented for a multi-campus institution within the Purdue University system. We will cover the basics of our set-up, how professors, students and staff navigate seamlessly between instances and how we use RegisterBlast daily for scheduling and submissions.We will also discuss how RegisterBlast is integrated with our campus accessibility tool, AIM, and how student accommodations are shown and scheduled in RegisterBlast across campuses. If acronyms such as SSO, LTI and LMS have you stymied, the experts at RegisterBlast will co-present to lead a deeper dive on set up, terms and decisions you can make during the set up process for ease of use and data protection, as well as how to make tracking and reporting work best for your center.
Membership Initiative: How May We Help You Today?
Room: Verelst
Cherry Williams, Auburn University
Meagan Strong, Auburn University
What can the NCTA do for you? This presentation will give you the rundown on all the benefits included in your NCTA membership. From networking to mentorship opportunities, NCTA offers many benefits to current members. We also want to give you the opportunity to tell us what you would like to see from your NCTA membership. This is your chance to give feedback to the Membership Initiative committee on what you think NCTA should offer to members. Please join us to hear all the benefits of your NCTA membership and help us make the NCTA a more rewarding organization.
PearsonVue Platinum Sponsor Lounge - Wednesday, August 7, 2024 9:30 AM - 12:00 PM
Concurrent Sessions 5 - Wednesday, August 7, 2024 9:45 AM - 10:45 AM
Making a Sour Testing Experience Sweet: Meeting the Needs of Anxious and Neurodivergent Students
Room: Scarbrough 1 & 2
Jeannie Costello, Macomb Community College
Daniel Brengel, Macomb Community College
Colleges are facing an influx of students who arrive on campus hampered by anxiety and/or neurodivergent issues. As institutions strive to maintain unconditional positive regard for all learners, testing centers are in a unique position to not only provide a supportive proctoring experience, but also to eliminate educational barriers. In the daily challenge to meet the distinctive needs of individuals with documented accommodations, test proctors often find themselves engaging with students under increased academic stress. This session will discuss a variety of ways in which anxiety and neurodiversity can present itself and will provide a toolbox of ideas to help students be successful without compromising the testing environment.
Lessons Learned: Applying Testing Center Ideas Into Practice
Room: Scarbrough 4
Heather Kristoff, Texas State University
Dr. Larry Rivera Chapa, Texas State University
Texas State University's Testing, Evaluation, & Measurement Center (TEMC) moved into a new location in 2023, and the TEMC director and assistant director were involved in all aspects of the project from the early planning stages through the construction phase. The TEMC houses vendor testing, accommodated testing, and scanning services in one location, all of which factored into our decisions.  This session will cover the lessons learned in researching, designing, constructing, and now living in a new space and things we may have done differently. We will begin with background information on how we were approved for a new location, including justifying our need for a new space and gaining support from key campus administrators. We will then explore our research methods, highlighting visits to other university testing centers using the NCTA Ideal Testing Center white paper as a guide, before turning attention to a discussion about working with the architect firm and general contractor during the preparation, construction, and move-in phases. Finally, we will share what we have learned since moving into the facility and how we would plan differently if we had to do it all over again. Attendees will gain insight into the entire lifecycle of renovating and moving to a new location, including considerations to make during the planning process.
Communicating with an Impact: A Power Tool for a Successful Testing Center
Room: Scarbrough 5
Leanne Munn, Midlands Technical College
Do you want your testing center to make a difference and be a vital part of your college community? Learn how to become an impactful testing center simply through the art of communication. By implementing these practical communication strategies, you will build a hub within your college that will support academic needs and also encourage a sense of community. Adapting effective communication skills will demonstrate a commitment to success and contribute to the needs of your students, colleagues, and those in your service areas. We will explore the various forms of communication and share real life examples of what works, as well as several success stories. Come and join us in a world where communication is a power tool for success.
Developing a Proctoring Approach to Advance Assessment
Room: Verelst
Paul Morales, Honorlock
Sara Rieder Bennett, Ph.D., University of Akron 
The educational landscape is in a continuous state of evolution and testing centers must think ahead in how they approach new policies and guidelines. Recently the Journal of the National College Testing Association's Emerging Trends in Testing issue discussed how the emergence of digital IDs represents a significant technological advancement with profound implications for the testing industry. As testing centers navigate the rapid evolution of Artificial Intelligence, smart wearables (like glasses, smaller cameras, etc), and more, they will need to evaluate how to maintain the integrity and reputation of their assessments. Join Paul Morales, SVP of Information Security & Technology at Honorlock, and Sara Rieder Bennett, Ph.D., Director of Testing and Licensed Psychologist in the Counseling and Testing Center at The University of Akron, as they discuss the importance of implementing a proctoring policy and how it protects the integrity of a student's assessment experience. You will learn:- What key items should be included in a well-designed proctoring policy- How to approach and update policies around emerging technology trends- Best practices from the University of Akron in deciding proctoring approaches
How to publish your testing related activities in the NCTA Journal
Room: Percival
Dr. Cindy James, Thompson Rivers University
Jim Wollack, University of Wisconsin-Madison
The Journal of the National College Testing Association (JNCTA) is a professional, peer-reviewed publication which focuses on the trends, practices, research, programs, policies, and activities related to examination development and administration. In first half of this session, Editorial Board members will outline the process of preparing, submitting, reviewing, and revising a manuscript in the JNCTA. In the second half of the session, there will be an open forum to discuss possible research topics, navigating barriers to research and publishing, collaborating with peers, and any other related issues raised by the participants.
Concurrent Sessions 6 - Wednesday, August 7, 2024 11:00 AM - 12:00 PM
Disability Accommodations: Ask the Experts
Room: Scarbrough 5
John Hosterman, Paradigm Testing
Heather Case, DVM, International Council for Veterinary Assessment
Two leading experts in the field of disability accommodations in testing will get the conversation started with an overview of some of the "hot topics" in the field right now.  Why are some students accommodated at university but don't get approved on high-stakes tests?  What about all those medical devices and other personal items that test-takers want to have with them during testing?  Does everyone with a disability REALLY need a private room for testing?  Everyone wants extra time for testing, but are students with disabilities actually using that time?  And how does that impact test-center operations and fairness to others?  Our two experts have a combined half-century of experience in disability services and high-stakes testing. We can help with many of your questions and concerns, and share how other organizations have handled similar situations and highlight some of the pitfalls to watch out for.  Maybe a few other participants have also had some of your concerns and we can discuss them as a group.
Under New Management: Breaking silos and building bridges as a new manager
Room: Vernon
Emily Camp, Auburn University
Rapid turnover, shifting priorities and advances in technology have changed the landscape of higher education. How does a new leader navigate the shifting grounds of change? This presentation provides a candid examination of the leadership experiences, both pitfalls and triumphs, of a novice manager. From missteps to victories, this session presents a reflective analysis of the learning curve of a new manager's efforts to establish a culture of change. Share insights into the nuances of change management, emphasizing building trust, empowering employees, and fostering a growth mindset. Please join this open conversation on leadership and change at a university test center.
Conflict in the Testing Center: Causes, Consequences, and Solutions
Room: Scarbrough 1 & 2
Alan Dixon-Hurd, California State University Sacramento
In this presentation, we will examine the causes and consequences of conflict in the testing center. We will begin by discussing the various sources of conflict that arise in testing centers, including conflicts between students, conflicts between students and staff, and conflicts between staff members and professors. We will then explore the impact of these conflicts on the testing environment and the well-being of students and staff. Finally, we will provide strategies for preventing and resolving conflicts in the testing center, including communication techniques, conflict resolution skills, and mediation. Attendees will leave with a better understanding of how to create a positive and productive testing environment.
Did the COVID-19 Pandemic impact English and Math tests scores?
Room: Verelst
Dr. Cindy James, Thompson Rivers University
The COVID-19 pandemic altered educational instruction from pre-school to university. The repercussions of these changes are yet to be fully understood, however there are concerns this may have negatively impacted student learning and hence performance. To explore this issue, a study comparing ACCUPLACER English and mathematics test scores prior to, during and after the pandemic was conducted at a public, open access university. Institutional data from 2741 students tested between 2018 to 2023 were collected from the following six tests: Reading; Writing; WritePlacer, Arithmetic, Quantitative Reasoning, Analysis and Statistics; and Advanced Algebra and Functions. During this session, the methods, results, and possible explanations of the findings of this research will be presented. The session will conclude with an open discussion about the implications of this study and future research.
Test Center Certification
Room: Percival
Francine Feero, University of Alaska-Anchorage
The process of Test Center Certification and the specific standards and guidelines required to be certified by the NCTA.  The session will cover Standardized Quality, Compliance and Regulation, Credibility and Trust, Ethical Testing Practices, and Continuous improvement.
RegisterBlast Platinum Sponsor Lounge - Wednesday, August 7, 2024 12:30 PM - 3:00 PM
Concurrent Sessions 7 - Wednesday, August 7, 2024 1:45 PM - 2:45 PM
Powering Your Testing Center with Undergraduate Staff: Integrity, Security and Student Success
Room: Scarbrough 5
Taylor Jackson-Vachon, University of California San Diego
Vanessa Samson, University of California San Diego
The Triton Testing Center (TTC) at the University of California San Diego employs a workforce of 80 undergraduate students. These student employees are the backbone of our operation. They work as proctors in the TTC, work alongside instructors and instructional assistants as supplemental proctors in classrooms across the campus, and assist with administrative duties. In this session, we will explore how we recruit and retain our undergraduate employees. We will demonstrate how we effectively schedule such a large work group to shifts across our campus. Additionally, we will discuss the training and protocols we have in place to reassure faculty that the highest degrees of test security and academic integrity are upheld when our undergraduate proctors are at work.
Testing Center Renovation: The Good, The Bad, and The Ugly
Room: Scarbrough 3
Holly Banes, Arizona Western College
This presentation delves into how to navigate through leadership, operations and putting together an effective business case for a successful testing center renovation. Do you know how to approach your leadership? Do you have funding in your budget to make necessary upgrades to your testing center? Do you know how to write a successful business case? If you said yes to any of these questions, this session is for you. You will learn keys elements of collaboration, transparent communication, and active engagement when working with key stake holders. You will gain insights on how to create and cultivate a solid foundation of goals and objectives. You will learn how to apply the institution's strategic plan into your business case to obtain the monies needed to renovate your testing center. Join me on this roller-coaster ride where you will experience the good, the bad, and the ugly.
The Role of Testing in Serving Those Who Serve
Room: Scarbrough 4
Gini Beran, College Board
Matthew Schwantz, DANTES
Kevin Smith, Roosevelt University
DANTES (Defense Activity for Non-Traditional Education Support) plays a crucial role in supporting U.S. military service members as they pursue their educational goals while continuing to serve their country. DANTES credit-by-exam program manager will share out information and resources supporting testing services through the NTC program. College Board will provide information around CLEP participation among military service members including how veterans can utilize Forever GI bill funds to maximize their educational benefits. Attendees will also discover practical steps from Roosevelt's University Director of Veteran and Military Service on the implementation process used to stand up an active test center and services on campus. This session will provide attendees an opportunity to share out best practices with plenty of time for Q & A with the presenters.
Tablets in the Test Room - 1 Year Later
Room: Vernon
Sharon Broere, NC State University
Chad Scott, NC State University
Alexis Tarley, NC State University
In 2022, we initiated a pilot program to transition from traditional paper-based exams to utilizing tablets. Following a successful trial period, we officially launched the full implementation in Fall 2023. The project marked a significant success, prompting us to commit to the continued use of tablets for administering paper-based exams. While the journey to this point has been fruitful, it's essential to acknowledge and learn from the challenges we encountered along the way. This presentation will provide a comprehensive overview of the full launch's outcomes and delve into the modifications implemented since the initial pilot phase. Joining us for this presentation will be our dedicated technical support team, instrumental in developing the programs crucial for administering exams and effectively managing tablet devices. Together, we'll explore the journey, celebrate the successes, and discuss the strategies employed to overcome obstacles, ensuring a seamless transition to tablet-based exams.
Mind the Gap
Room: Verelst
Kathie Montognese, College Board
Sue Schmitz, College Board
The challenge of learning recovery remains critical in any age student. Traditional-age students may experience a gap in knowledge due to the pandemic, adult students might need to brush off the cobwebs, and returning students may need a bit of support before upskilling in the workforce. ACCUPLACER helps students understand their current skill levels and provides Learning Resources to help them address skill gaps. Join us to learn about how other schools (K12 and Higher Ed) use the ACCUPLACER Learning Resources program and share your own experiences and ideas.
Grants, grants, grants simplified!
Room: Percival
Alejandro Martinez, Jr., Texas A&M International University
The NCTA Grants Program offers opportunities for professional development and research relevant to the field of testing. Funding may be available to support professional development opportunities geared toward promoting and developing resources for NCTA members and creating pathways to access professional support activities to enhance testing services and testing-related training and development. This session will cover the entire grant process from applying, submitting, and reporting your findings.  We will walk you through the grant process including the dos and don'ts when applying for an NCTA Grant. Come join us and plan to make your NCTA grant proposal a winning one.
Capnote - Wednesday, August 7, 2024 3:00 PM - 4:30 PM
Room: Regency
Details here